Service Centre

WITTKOPP offers you a full service for your locking system. Before the purchase, advice on selecting the right product is in the focus. After the purchase, information and assistance on operation, functionality and assembly of the products come to the fore. You will find this information in our Service Centre.

Manuals – First aid.


You do not have the operating instructions for your safe lock at hand? In our instructions you will find the operating and installation documents for the current WITTKOPP lock series.

Click here for the manuals >>

FAQ –

Good questions. Good answers.


You have a technical request or questions about the operation of our products. In the FAQ you will find answers to frequently asked questions.

Click here for the FAQ >>

Service network –

Quick to the action.


You need help? WITTKOPP has a network of dedicated technicians who are trained and certified for WITTKOPP lock systems. This enables us to guarantee quick product support on site in all regions of Germany.

Click here for the service partners >>

Complaints –

If it doesn’t work out.


Your lock doesn’t work as usual? Even with a comprehensive and conscientious quality management, discrepancies can occur. Then fast support is important.

Click here for complaint processing >>

Training GATOR –

Concentrated knowledge.


Would you like to extend your knowledge of our lock system GATOR? Numerous training courses offer the opportunity to deepen your knowledge of the GATOR system.

Click here for the training courses >>